Support centre

Help for each step of your Jobkar Workspace journey.

Find clear starting points for account access, company setup, job posting, applications and hiring conversations. For account-specific issues, sign in and open a support ticket from the workspace.

Need help with your account?

Continue in the workspace support area

Sign in to submit a request linked to your account. You can describe the issue, review your tickets and track whether a request is open or closed.

For account security, ticket history and account-specific details are available after sign-in.

Common starting points

Choose the area related to your question

These guides outline the normal flow in the current Workspace interface.

Account access

Use Sign in for an existing account. Use Create account to start registration, and follow the provider flow shown on the authentication screen.

Company profile

Complete the company name, email, industry and primary location. Add further company details where applicable.

Job posting

Choose a category and subcategory, add the role requirements, pay details and location, then submit the listing.

Candidate pipeline

Use Open to Work to browse available profiles, or Applications to review the candidates connected to a job.

Frequently asked questions

Answers to common setup and workflow questions

If the issue remains unresolved, open a support ticket while signed in and include the page, action and error message involved.

Question 01

How do I start using Workspace?

Create an account from the header, choose the recruiter experience if you are hiring, then sign in to open the workspace.

Question 02

Why do I need a company profile?

The company profile supplies the organisation information used by job listings and the hiring workflow. Complete company setup before trying to publish a role.

Question 03

How do I publish a job?

Open Hiring, choose Post a job, complete the role details and submit the listing. Your posted jobs can then be managed from the hiring overview.

Question 04

Where can I review applicants?

Open Applications, select one of your posted jobs and choose the status you want to review. Available resume links and contact actions appear in the applicant rows.

Question 05

How do I contact a candidate?

Use the email or chat action shown where candidate details are available. Chat availability depends on a valid account and the chat service being reachable.

Question 06

How can I track a support request?

Sign in and open your workspace support tickets to create a request, review existing tickets and close an issue when it is resolved.

Still need a hand?

Sign in to provide the details of your issue through the workspace support system.

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