Support centre
Help for each step of your Jobkar Workspace journey.
Find clear starting points for account access, company setup, job posting, applications and hiring conversations. For account-specific issues, sign in and open a support ticket from the workspace.
Need help with your account?
Continue in the workspace support area
Sign in to submit a request linked to your account. You can describe the issue, review your tickets and track whether a request is open or closed.
For account security, ticket history and account-specific details are available after sign-in.
Common starting points
Choose the area related to your question
These guides outline the normal flow in the current Workspace interface.
Company profile
Job posting
Candidate pipeline
Frequently asked questions
Answers to common setup and workflow questions
If the issue remains unresolved, open a support ticket while signed in and include the page, action and error message involved.
Question 01
How do I start using Workspace?
Create an account from the header, choose the recruiter experience if you are hiring, then sign in to open the workspace.
Question 02
Why do I need a company profile?
The company profile supplies the organisation information used by job listings and the hiring workflow. Complete company setup before trying to publish a role.
Question 03
How do I publish a job?
Open Hiring, choose Post a job, complete the role details and submit the listing. Your posted jobs can then be managed from the hiring overview.
Question 04
Where can I review applicants?
Open Applications, select one of your posted jobs and choose the status you want to review. Available resume links and contact actions appear in the applicant rows.
Question 05
How do I contact a candidate?
Use the email or chat action shown where candidate details are available. Chat availability depends on a valid account and the chat service being reachable.
Question 06
How can I track a support request?
Sign in and open your workspace support tickets to create a request, review existing tickets and close an issue when it is resolved.
Still need a hand?
Sign in to provide the details of your issue through the workspace support system.